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MNO Directory 2013 now available


The MNO Directory 2012 ... please note this directory has been replaced by the 2013 edition

Click the graphic above to be taken to the publication's website for more information


Profiles contain company contact information, ownership and network technology information, subscriber data and management contacts. It is not always possible to provide 100% complete profiles, please view the samples included within the regional pages to see what a typical profile contains.

Contact info: Main telephone number(s), fax number, address and brand URL. Where a main telephone number is not available and the company has not offered one, we have listed a customer service number or similar rather than no number. In some instances this is in fact a main number too.

Ownership: Name of parent company and URL.

Network tech: GSM/CDMA/iDEN, GPRS, EDGE, 3G and included new for 2011, 4G (LTE and WiMAX). The directory contains a lot of network technology information including HSDPA, HSUPD and HSPA+. Please note the directory does not provide a definitive listing of all active operators for each technology, the directory does not aim to list networks in trial status phases.

Management Contacts

Management: Over 3,300 contacts across 803 MNO profiles

People are selected from the MNOs’ senior management teams and feature job titles such as President, CEO (Chief Executive Officer), CFO (Chief Financial Officer), CTO (Chief Technology Officer), CCO (Chief Commercial Officer) CMO (Chief Marketing Officer), Executive and Senior Vice Presidents plus other senior positions. It is not feasible to provide direct email or telephone numbers for these people so you will not find these within the directory; to get such information would require the individuals to volunteer their correct contact information for 3rd party marketing, which is something a senior executive will not do. (Be wary of any directory claiming to have this data as direct lines change too often to track and a large proportion of senior managers do not use standard format e-mail addresses, making these impossible to guess.)

We have not listed the same person twice, even though they may manage multiple MNOs across different countries. The majority of profiles with no named contact are based within small island nations, are very small players or are managed by a larger operator elsewhere.

Subscriber Data

Africa & the Middle East: Research for The Africa & Middle East MNO Directory was conducted in house January 2012, for release February 2012. Subscriber data for this region has been extracted from Blycroft’s weekly research service, Africa & Middle-East Telecom-Week. Other subscriber data has been extracted from operators and regulators. Subscriber data is as at Q2 2011.

Americas: Subscriber data is as at Q2 2011. For Canada and the USA major operator subscriber numbers are included with some listings for smaller regional operations, providing data for all small operations was not feasible. For South America data is provided for Argentina, Brazil, Chile, Colombia, Mexico and Peru. Data is not provided for island nations and some amalgamated data has been presented due to operators refusing to provide data on a country basis.

Asia Pacific: Subscriber data is as at Q2 2011, apart from Guam, Kiribati, Laos, Macau, Micronesia, Northern Mariana Islands - Saipan, Okinawa, Palau, Samoa, Solomon Islands, Tonga and Vanuatu, where data is subscriber data is not included. The majority of operator profiles provide data from Q1 2008 through to Q2 2011.

Europe: Subscriber data is as at Q2 2011, apart from Abkhazia, Bosnia and Herzegovina, Kyrgyzstan, Tajikistan, Transdniester, Faroe Islands, Guernsey, Iceland, Isle of Man, Jersey and Luxembourg, where data is subscriber data is not included. The majority of operator profiles provide data from Q1 2008 through to Q2 2011.

Research Process

The MNO Directory 2012 has been researched in house, lead by Mark Thomas, who has lead all of the research for the directory series since 2006 (MNO Directory, MVNO Directory, WiMAX Directory, and the Fixed Line Directory). Other in house material has been extracted from Africa & Middle East Telecom week, mainly the subscriber data for this region.

The first stage of creating a new edition of the MNO Directory is to verify the list of operators is still valid. The researchers use several telecoms news feeds which track global changes. For this edition the researchers examined articles from January 2011 to the month prior to each volume's release, adding new operators, removing defunct entries and amending all those noted as changing ownership, names or launching new technology. Operators may however choose to action technology or ownership changes without notifying the media.

The second stage is the main research stage which may take the form of Internet research or contacting the operators directly. Every operation is examined individually and updated as best possible. The main sources of information are MNO websites, parent companies, company filings, interim and annual reports, media / press releases, regulator pages and data, other trade media as well as blogs, conference companies and social networking sites. Where the last 3 sources are utilised the researchers have sought to find a secondary source to verify against. When the data file has been fully researched an e-mail merge is sent to the media contacts as identified by the research, profiles are then updated of those who reply.

During the editing and proofing process the researchers cleanse the data further by removing obvious errors and enriching where possible.

Blycroft does not accept liability for any losses resulting from purchasing or using this directory and notes that accuracy of information within the directory is based upon information presented by the operators themselves.